Worker Connect is designed to help caseworkers overcome information hurdles that potentially hinder efficient and effective service delivery. Using innovative technologies, Worker Connect links administrative case data and document vaults across multiple New York City Agencies making them accessible through a single online portal. With Worker Connect, a caseworker can search for a client to retrieve a consolidated view of select demographic detail, household data, service interactions and casefile documents from multiple City Agencies. Specific agencies included in the NYC Health + Hospitals use case include HRA (includes documents), DHS, NYCHA, ACS, DOF SCRIE.
At the end of this training, users will understand the following:
Training Initiative: Social Determinants
Title: Worker Connect
Training Mode: Online
Contact Hours: 1h
Type: Certificate
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