Worker Connect

Worker Connect is designed to help caseworkers overcome information hurdles that potentially hinder efficient and effective service delivery. Using innovative technologies, Worker Connect links administrative case data and document vaults across multiple New York City Agencies making them accessible through a single online portal. With Worker Connect, a caseworker can search for a client to retrieve a consolidated view of select demographic detail, household data, service interactions and casefile documents from multiple City Agencies. Specific agencies included in the NYC Health + Hospitals use case include HRA (includes documents), DHS, NYCHA, ACS, DOF SCRIE.

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At the end of this training, users will understand the following:

  • What Worker Connect is and what data is available.
  • Your responsibility to protect confidential information in Worker Connect.
  • How to navigate and effectively utilize the information in Worker Connect.
  • How to get assistance with Worker Connect.
  • Step 1) Locate the course you want to take Step 2) On the course home page, select “Take This Course” Step 3) If you are not already signed in, you will be prompted to login or create an account Step 4) Once logged in, complete the registration form, ensuring to fill out all the mandatory fields, then click “Submit” Step 5) Select “Start Course” Still having issues? Contact us at [email protected]  
  • Contact HWapps support via the following for technical issues, including the scenarios listed here. Contact the OneCity Health Workforce Team at [email protected] for training questions and feedback. These may include inquiries related to target audience, curriculum, registration, evaluations, CME credits, and more.

Course Details

Training Initiative: Social Determinants

Title: Worker Connect

Training Mode: Online

Contact Hours: 1h

Type: Certificate